Spree FAQ — Answers to All Your Questions

Deposits on Spree via bKash, Nagad, or Rocket typically 5 to 15 minutes is credited to your account. In most cases, it completes within 3 minutes.

However, in some situations it may take a bit longer:

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  Network Delay: During peak hours, mobile banking servers can take up to 15–30 minutes to process.
• 2
  After midnight: Minor delays may occur if the banking system is undergoing maintenance around midnight.
• 3
  First Deposit: Your first deposit may take slightly longer due to KYC verification.

If more than 30 minutes have passed: Note your transaction ID (TxID) or reference number and report it via live chat or at support@spree.best. If the amount was deducted but hasn't arrived in your account, Spree support typically resolves the issue within 1 hour.

With Spree's referral program, when you refer a friend and they make the required deposit and bets, you'll earn a bonus. The bonus amount may vary depending on the current offer.

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  Log in and go to your profile or the "Referral" section — there you'll find your personal referral code or link.
• 2
  Send the code or link to your friend. When they use your code during registration, the referral connection is established.
• 3
  Once your friend makes their first deposit and places the required amount in bets, your referral bonus will be credited.
• 4
  Whether the bonus is credited to your real balance or bonus balance depends on the offer's terms — check the bonus page for details.
• 5
  The referral dashboard shows how many friends have joined, how many are pending, and how much bonus you've earned.

Spree for Users in Bangladesh In Bangla aims to deliver a complete experience. However, a language selection option is also available on the platform.

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  Look for the language selection icon at the top or bottom of the website or app — usually shown as a flag or "BN/EN" label.
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  Clicking or tapping there will bring up a list of available languages — including Bangla, English, and possibly more.
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  Once you select your preferred language, the interface will switch instantly.
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  Your preference is saved as long as you're logged in — no need to change it again next time.

Spree uses multiple layers of technology to protect your personal data and funds. This isn't just a promise — it's real, built-in security.

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  256-bit SSL encryption: All data sent through the website and app is encrypted — no one can intercept it in transit.
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  Password hashing: Your password is never stored directly — it's kept using one-way encryption, meaning even Spree staff cannot see it.
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  Financial segregation: Spree keeps your deposited funds separate from its own operational funds.
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  Data Privacy: Your personal information is never sold or shared with third parties. For details, Privacy Policy page.
• 5
  Unusual activity detection: Automatic alerts are sent for logins from unrecognized devices or locations.

Spree's policy is One account per person. One person cannot hold two accounts.

However, two family members can hold separate accounts — even from the same household or device — as long as they each use a different mobile number and a different email address.

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  A unique mobile number is required for each account.
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  A separate email address is required.
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  Your national ID or passport must be different for KYC verification.

Enabling Two-Factor Authentication (2FA) on Spree means you'll need to enter both your password and an OTP sent to your mobile each time you log in. This significantly improves your account security.

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  Log in, tap the profile icon, and "Security Settings" or "Security" Go to section.
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  "Two-Factor Authentication" or "2FA" Find the option and enable it.
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  A confirmation OTP will be sent to your registered mobile number — use it to activate 2FA.
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  From that point on, every login will require your password followed by an OTP sent to your mobile.
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  On trusted devices, you can use the "Remember this device" option — so you won't need to enter an OTP every time you log in from that device.